Returns Refunds and Exchanges
Return Conditions
Returned goods must be undamaged and in their original packaging. Items that have been worn, damaged, cleaned, or otherwise changed are not returnable.
Items with non-returnable marks and free gifts can’t be returned.
Unfortunately, we do not accept returned goods whose delivery has not been paid. The expense of the returns will be on you.
Customer would need to cover the return postage.
Note: Before sending out your returns, please make sure to check them again. We will not be held responsible for the return of items not brought from our site.
Refund method
The refund will be processed to your Dryfitwear Account or the original payment account per your request. If you have not chosen where to receive the refund, the refund would be processed as store credits to your Dryfitwear Account.
Refund process time
After your package is received, returns are processed within 5 business days. This is an estimated timeframe to accommodate current situations, most refunds will be processed before this.
IIf you choose account credit refund, you will receive your money back in 24 to 48 hours and can spend it for anything on the website, excluding sale items.
If you have chosen original payment account, it will be refunded within 7 working days . Based on the platform’s or bank’s processing time.
A confirmation email will be sent to you as soon as your refund has been processed.
Note: There is no reimbursement for the first shipping cost or insurance.
